Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Account credentials and profile information
• Wine portfolio and watchlist data
• Payment information (processed securely by third-party providers)
• Communication preferences and settings

Usage Information

We automatically collect information about how you use our platform:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction data
• Search queries and wine preferences
• Location data (with your consent)
• Cookies and similar tracking technologies
• Company, professional, and visitor-identification signals provided by our analytics and visitor-identification service providers

2. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our wine price intelligence services
• Send price alerts and market updates
• Improve our platform and develop new features
• Provide customer support and respond to inquiries
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our platform
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for personalized content (with consent)

You can control cookie preferences through your browser settings.

Visitor Identification and RB2B

We use RB2B and similar service providers to help identify business visitors to our website, understand which companies are engaging with Wine Labs, and support sales, marketing, analytics, and customer outreach. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other information they or others have about you, including by association with your email address. We or service providers acting on our behalf may then send communications or marketing to those email addresses.

RB2B may provide person-level identification for visitors located in the United States and company-level or organization-level identification for visitors outside the United States where available. RB2B states that it does not provide person-level identification for non-U.S. visitors. Depending on your location, applicable law may require consent before certain cookies or tracking technologies are used.

RB2B uses first-party cookies under our domain to support visitor identification, attribution, and session continuity. These may include cookies such as _reb2bloaded, _reb2sessionID, _reb2buid, and _reb2butk.

You may opt out of RB2B-related advertising by visiting app.retention.com/optout. If you are located in a region where GDPR or similar laws apply, you may also opt out of RB2B personal data collection by visiting rb2b.com/rb2b-gdpr-opt-out.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt-out of marketing communications
• Request data portability
• Object to processing of your data

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

10. Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Secure payment processing through certified providers

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

11. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to be informed about how your data is used
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

12. CCPA Rights (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to access your personal information
• Right to equal service and price
• Right to delete personal information

Note: Wine Labs does not sell your personal information to third parties.

13. Third-Party Services

We use trusted third-party services to operate our platform:

• Authentication: Supabase for secure user authentication
• Payments: Stripe for secure payment processing
• Analytics: Privacy-focused analytics to improve our services
• Visitor identification: RB2B for business visitor identification, company-level analytics, and related outreach
• Email: Email service providers for transactional and marketing emails

These third parties have their own privacy policies and we encourage you to review them.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us: