Privacy Policy
Last updated: May 2025
At Wine Labs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wine price intelligence platform.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, email address, and contact information
- Account credentials and profile information
- Wine portfolio and watchlist data
- Payment information (processed securely by third-party providers)
- Communication preferences and settings
Usage Information
We automatically collect information about how you use our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interaction data
- Search queries and wine preferences
- Location data (with your consent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our wine price intelligence services
- Send price alerts and market updates
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Comply with legal obligations and prevent fraud
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- With service providers who assist in operating our platform
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for personalized content (with consent)
You can control cookie preferences through your browser settings.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate or incomplete information
- Delete your account and personal data
- Opt-out of marketing communications
- Request data portability
- Object to processing of your data
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time through your account settings or by contacting us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@winelabs.ai
Subject: Privacy Policy Inquiry
Response Time: We will respond within 30 days